Frequently asked questions

Choose a product and plan, then click Buy. That takes you to our billing system, where you pick any add-ons and finish the order. Once payment clears, the service is set up automatically.

Plans are billed in USD, monthly or, for game servers, for several months up front at a discount. All your services, invoices and add-ons are in one account in the client area. See the pricing page for every plan.

In a datacenter we run ourselves, on our own hardware and network, using our own IP space.

Open a support ticket from the client area, or ask us onDiscord (opens in a new tab). Tickets are best for anything about your account or billing; Discord is good for quick questions, before or after you order.

By default, game servers share an IP address with other customers. For +$4.00/mo on any plan, you can add a dedicated IPv4 address from our own /24 block, so the address is used only by your server.

You choose it in the configuration step of checkout after you click Buy. You don't need to pick a special plan.

Servers are set up with each game's standard ports, such as 25565 for Minecraft Java, 19132 for Bedrock and 28015 for Rust. Each game page lists the full set, including query and RCON ports where the game uses them. On a shared IP, a standard port can already be taken by another server, in which case you're given a different one. With the dedicated IP add-on, the standard ports on that address are reserved for you.

Every game server runs in our game panel at games.taekni.ai. From there you get a web console, file manager, SFTP access, scheduled tasks and start/stop/restart controls. Billing, invoices and add-ons are in the client area.

Provisioning is automatic. The server is created in the panel as soon as the order is activated, usually within a few minutes. Large games may need extra time for their first file download.

Plans are priced at $2.00 per GB of RAM per month, with CPU and NVMe SSD storage scaled to each tier. See the pricing table to compare every plan.

Yes. At checkout you can pay monthly, or for 3, 6 or 12 months up front:

• 3 months: 5% off
• 6 months: 10% off
• 12 months: 15% off

The plan renews for the same term at the same price.

Every game server runs on NVMe SSDs. NVMe reads and writes many times faster than SATA SSDs or hard drives, so worlds load and save quickly, new chunks and map areas generate without stalls, and large modpacks start sooner. Each plan's disk size is listed with its RAM and CPU.

Plan changes go through the client area. If you want to move to a bigger plan or a different Minecraft Java variant, contact us and we'll help you move.

It's the CPU limit for your server, measured in CPU threads. For example, 1.5 vCPU means your server can use up to one and a half threads' worth of processing time.

You choose Ubuntu 24.04, AlmaLinux 9.7, Debian 12, Rocky Linux 9.6, CentOS Stream 9.6 or Oracle Linux 8.9 at checkout, and the server is installed with it.

Yes. Each VPS is a KVM virtual machine with full root access.

It starts at the smallest size. Size the CPU cores, RAM and disk with the sliders on theVPS page, and each step above the base adds to the monthly price. Your choices carry over to checkout, where you can still change them.

Services, invoices and plan changes are in the client area.